Ford Australia has issued a voluntary recall – termed a Field Service Action (FSA) – for 322 Transit Custom vans produced between 2024 and 2025. The issue: inaccurate child seat anchor point information in the vehicle’s owner’s manual.
What the Recall Means
The error means the manual does not correctly specify where to attach child seat top-tether straps. While Ford states there is no immediate safety hazard and the recall is not classified as a traditional safety defect, the affected vehicles do not meet Australian Design Rule (ADR) 34/02 standards for child restraint anchorages. This compliance issue could affect parents or guardians who rely on the manual to install child seats correctly.
History of Transit Custom Recalls
This marks the fifth recall for the Transit Custom within the past year. In December, Ford recalled nearly 7,500 vans due to a potential gas leak. Earlier in June 2025, almost 30,000 Ford vehicles across Australia – including the popular Ranger and Everest models – were recalled over a reversing camera defect.
How Owners Can Check
Affected owners will be contacted by Ford directly. Customers can also verify if their vehicle is impacted by contacting their local Ford dealership or the Ford Customer Relationship Centre at 13 FORD (13 3673). A full list of affected Vehicle Identification Numbers (VINs) is available via the original recall notice.
Why This Matters
The recall is voluntary, which highlights the automaker’s commitment to regulatory compliance. However, repeated recalls for the Transit Custom raise questions about quality control. While these issues are being addressed, they underscore the importance of checking for updates and staying informed about vehicle defects.
The recall is not a safety defect, but it is important for owners to check their manual, and confirm anchor points before securing a child seat.
